Summary

My professional goals are to continue to build my product and technical knowledge of the enterprise SaaS space and to work in capacities that directly contribute to delivering cutting edge quality products to the market.

I currently serve in a Customer Success Role at Intuit QuickBase. QuickBase is an online database platform for business teams. I provide functional troubleshooting, feature explanation, best practice guidance, and code-level assistance to enterprise level customers.

Highly Effective Communicator, Social Media Saavy, Passionate about Technology, Dedicated to the pursuit of knowledge.

Specialties

Account Management Experience

Advocate for Customer Success

Working knowledge of HTML, CSS, Javascript, jQuery

Recommendations For Philip

I worked with Phil Powis when I was an Information Developer at Intuit QuickBase. Phil was a key player in a partnership formed between doc and support, tasked with identifying ways to improve both the documentation and Knowledge Base content for QuickBase. Phil was proactive and passionate about the effort, gathering information about customer issues and ensuring we continually moved forward. Phil knows and cares about both the customer and QuickBase. He is always willing to put the time and effort into delivering user-assistance information in the best way possible. It was truly a pleasure working with Phil. He is extremely helpful and collaborative—a true team player in every sense of the word..May 9, 2011

1st Beth Favini, Senior Information Designer, QuickBase, Intuit
worked with Philip at Intuit

Phil provides consistently reliable support for QuickBase. He is very well informed and brings both extensive product knowledge and, more importantly, very creative solutions to difficult problem. His solutions are concise and efficient and enable people to move to higher levels of productivity rapidly and effectively. March 29, 2011

1st Cullen Coates, Principal, Crystal Bay Solutions
was with another company when working with Philip at Intuit

Phil is quick to respond to incidents and technical questions concerning the SAAS product he supports and that we use at my company. Phil has demonstrated a broad understanding of technical subject matter through the solutions he provides. I find Phil to be meticulous, thorough and timely. Because of these qualities, I believe Phil to be a tremendous asset to his company and a dependable resource to mine. He comes highly recommended. March 16, 2011

Top qualities: Personable, Expert, High Integrity

1stChris Greene
hired Philip as a IT Consultant in 2009